Sinar Mas Land Through Grand City Balikpapan Launches OneSmile to Provide Convenient Digital Service

September 22, 2026 | Press Release
As public demand for services that are easy, fast, practical, and integrated continues to increase, the use of technology has become an important part of creating an increasingly comfortable living experience. In response to this need, Sinar Mas Land, through Grand City Balikpapan, continues to strengthen the development of the area as a smart township that integrates technology into various aspects of everyday life.
One of these efforts is realized through the implementation of the OneSmile application, a digital platform that makes it easier for residents to access information and various needs within the area more practically through a single application.
Since July 2026, OneSmile has been implemented at Grand City Balikpapan as part of an effort to provide residents with easier and more integrated area services. At the initial stage, OneSmile provides information on water bills and Environmental Maintenance Fees (Iuran Pemeliharaan Lingkungan/IPL), allowing residents to view billing details and monitor their payment history digitally.
As an integrated smartphone application, OneSmile is also equipped with a customer care feature that serves as a channel for residents to obtain services and information related to their needs within the area.
Franky Najoan, CEO of East Indonesia Sinar Mas Land, said, “Digital transformation is an important part of the development of Grand City Balikpapan as a modern residential area. Through the use of technology, we aim to provide services that are more accessible, efficient, and offer added value for all residents. The implementation of OneSmile is one concrete step toward achieving this, while also supporting our efforts to create an increasingly comfortable living experience.
“This digitalization of services is also expected to create more effective communication between the area management and residents, allowing service needs to be handled more practically and responsively, while supporting the vision of developing a smart township with a one-stop living concept at Grand City Balikpapan.”
Yohanes Zega, CEO of OneSmile, stated, “After being successfully introduced in BSD City in 2021, OneSmile has continued to develop in supporting community needs through integrated digital services. This experience has become the foundation for us to expand the use of OneSmile to Grand City Balikpapan. The presence of OneSmile makes it easier for residents to access various information and services, ranging from the latest news about Balikpapan to special promotions from merchants.
“OneSmile will also soon be integrated with the clubhouse facilities and introduce various features tailored to residents’ needs. Going forward, we hope OneSmile can continue to serve as a digital partner for the community while supporting the transformation of other self-contained cities developed by Sinar Mas Land.”
Built on an area of more than 250 hectares, Grand City Balikpapan is developed by Sinar Mas Land as the first and largest township development in East Kalimantan. Currently, Grand City Balikpapan has developed 11 residential clusters, with a total of approximately 1,500 residential units that are home to nearly 2,000 residents.
The presence of this area also supports the growth of Balikpapan as one of the major cities in East Kalimantan, with facilities that support various community needs. As East Kalimantan becomes increasingly strategic in national development and the development of the Nusantara Capital (IKN), Balikpapan’s position as a center of activity and connectivity in the region also creates opportunities for the growth of residential areas and the need for increasingly integrated living environments.
To date, Sinar Mas Land continues to encourage digital transformation across all township development projects in Indonesia to provide services and products that are increasingly relevant to the community. This effort is realized through the development of technology-based infrastructure and services, ranging from the provision of fiber-optic networks and traffic monitoring through a traffic command center, to improved mobility through integrated public transportation facilities.
This development is further strengthened by integrated digital platforms such as OneSmile, which provide communities with easier access to various information and area services through a single platform.
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October 2, 2026
BSD City, September 18, 2026 – OneSmile, an integrated smart city community app developed by Sinar Mas Land, has received the Private Sector Innovation/Corporate Smart Initiative/Commercial Solution Provider award at the IN-Apps 2026 Digital Application Award.
The award was presented directly by the Minister of Creative Economy/Head of the Creative Economy Agency of the Republic of Indonesia, Teuku Riefky Harsya, and received by Yohanes Zega, Chief Executive Officer of OneSmile, on September 14, 2026, at Nusantara Hall, ICE BSD City. The recognition was given for OneSmile’s digital initiative in delivering technology-based solutions to improve service quality, efficiency, and connectivity, while creating added value for the community and supporting the development of Indonesia’s national digital ecosystem.
The IN-Apps 2026 Digital Application Award was organized by the Ministry of Creative Economy/Creative Economy Agency of the Republic of Indonesia (Kemenekraf/Bekraf RI) as an appreciation of innovation and the contribution of digital applications toward strengthening the national application ecosystem. A total of 13 award categories were assessed based on six aspects through a curation process conducted by five professional judges representing the government, industry, and academia. At the event, OneSmile was recognized alongside several other national companies and digital platforms, including BCA Mobile, Shopee, Kompas.com, and GoPay. The award ceremony was part of the Indonesia Apps Summit (IN-Apps) 2026, themed “Application as the New Engine of Growth,” and was one of the events leading up to the World Conference on Creative Economy (WCCE) 2026.
Teuku Riefky Harsya, Minister of Creative Economy/Head of the Creative Economy Agency of the Republic of Indonesia, said, “This award is a tribute to innovators who have delivered digital solutions that provide tangible benefits to society while inspiring the creation of further innovations. This is in line with the application subsector, which in 2025 became the largest contributor to investment, amounting to IDR 54.18 trillion out of total creative economy investment of IDR 183.01 trillion, while exports reached USD 31.94 billion. Our success will be measured by the growing number of Indonesian applications that are able to develop, compete, and make their mark on the global stage. We hope that IN-Apps 2026 will mark the beginning of more meaningful and tangible collaborations, both with national and international partners.”
Yohanes Zega, Chief Executive Officer of OneSmile, said, “This achievement is both an appreciation and recognition of Sinar Mas Land’s efforts to leverage technology in delivering digital services that provide tangible benefits to the community. Through OneSmile, we integrate various services for residents, businesses, visitors, and township management into a single platform that supports everyday activities. For us, the success of OneSmile is measured not only by the number of users, but also by how effectively the available services help address residents’ needs more quickly and efficiently. We remain committed to continuously developing OneSmile so that it can make a greater contribution to driving the growth and strengthening of Indonesia’s digital application ecosystem.”
Since its launch in 2021, OneSmile has been implemented in two township developments by Sinar Mas Land, namely BSD City and Grand City Balikpapan, with more than 100,000 users. As a community app, OneSmile integrates various township services into a single application, ranging from billing information and payments for Environmental Maintenance Fees (Iuran Pemeliharaan Lingkungan/ IPL) and water, to community forums, a points-based loyalty program redeemable at various merchants, and a marketing channel for MSMEs. To accelerate access to information, OneSmile also offers Tanya OSA, an artificial intelligence (AI)-powered chatbot that enables users to access information about the township more quickly and interactively.
OneSmile also offers a number of features designed for both residents and the general public. Through Facility Booking, users can book various facilities, including clubhouses, sport clubs, and educational tourism destinations. Meanwhile, the Loyalty feature provides points and vouchers that can be used to redeem food and beverage products and entertainment from participating merchants. For BSD City residents, the BSD Link feature provides schedules and information on free public transportation services, while the CCTV feature allows users to monitor road conditions at several points throughout the area. Various information about BSD City is also available through the Berita BSD, Event BSD, Jelajah BSD, and Satu BSD features. (*)
About Sinar Mas Land
Sinar Mas Land is a property developer in Indonesia with more than 50 years of experience. Sinar Mas Land has developed more than 50 projects across Indonesia, the United Kingdom, and Singapore. Its success in developing property and real estate in Indonesia has also been recognized by independent and credible institutions through various prestigious international awards, including the MIPIM Awards in France (2018), ASEAN Energy Awards (2019 & 2023), Asia Pacific Property Award (2021 & 2023), Cambridge IFA’s Global Good Governance Awards (2021 & 2023), FIABCI World Prix d’Excellence Awards (2022), Asian Experience Awards (2025), Hubexo Asia Awards (2025), PropertyGuru Asia Property Awards (2021–2025), EdgeProp Awards (2025), and MIPIM Asia Awards (2025).
Sinar Mas Land is known as a township or integrated city developer through a number of projects, including BSD City (Greater Tangerang), Kota Wisata & Legenda Wisata (Cibubur), Grand Wisata (Bekasi), Rancamaya Golf Estate, Royal Tajur, Harvest City, and R Hotel (Bogor), Grand City Balikpapan and Balikpapan Baru (Balikpapan), Nuvasa Bay (Batam), as well as Wisata Bukit Mas and Klaska Residence (Surabaya). In Jakarta, Sinar Mas Land also develops various apartment projects, including Aerium Residence, Southgate Residence, and The Elements. In addition, Sinar Mas Land and Sojitz Corporation jointly develop Kota Deltamas, an industrial estate located in Cikarang, Bekasi. The company also develops Karawang International Industrial City (KIIC) together with ITOCHU Corporation.
Beyond residential and commercial developments, Sinar Mas Land is also developing the 60-hectare D-HUB SEZ in BSD City, the only Special Economic Zone in the Greater Jakarta area, focusing on education, healthcare, technology, and the creative economy. Sinar Mas Land also develops Digital Hub, a business enabler ecosystem and Sinar Mas Land’s innovation center that connects startups, multinational corporations, and players in the technology, healthcare, and education sectors across Sinar Mas Land’s projects in Indonesia.
Sinar Mas Land is listed on the Indonesia Stock Exchange through four entities, namely PT Bumi Serpong Damai Tbk (BSDE), PT Puradelta Lestari Tbk (DMAS), PT Duta Pertiwi Tbk (DUTI), and PT Suryamas Dutamakmur Tbk (SMDM). Sinar Mas Land has strong strategic partners, including Sojitz Japan, Aeon, Itochu, Mitsubishi Corporation, Hongkong Land, Hankyu Hansin Property, and Sumitomo Forestry, as well as local partners such as Kompas Gramedia, Kawan Lama Group, Duta Putra Land, Astra Land Indonesia, and Kalbe. For more information, please visit www.sinarmasland.com.
For further information, please contact:
Atikah Sunarya
Vice President of Corporate Communications
Sinar Mas Land
Tel: 021-50368368

October 2, 2026
BSD City, 26 September 2026 – Living Lab Ventures (LLV) hosted a working visit by Ambassador of Japan to ASEAN, H.E. Mr. Yonetani Koji, at the Biomedical Campus, KEK ETKI Banten, BSD City, on Monday, 21 September 2026. The visit provided an opportunity to strengthen strategic dialogue on business opportunities, business expansion, and innovation collaboration between Japan and ASEAN, particularly Indonesia. During the meeting, the two sides exchanged views on Japan–ASEAN economic relations, including cross-border investment, market access, startup expansion, corporate collaboration, and opportunities to strengthen connectivity between the business and innovation ecosystems in Japan and Southeast Asia.
As an ASEAN-based corporate venture capital and fund management platform, LLV builds connections across global ecosystems, including Japan. The meeting also highlighted the role of the Japan Thematic Fund (JTF), an initiative established by LLV in partnership with Spiral Ventures to strengthen investment and business opportunities between Japan and Southeast Asia, with Indonesia as one of its key markets. Through JTF, Japanese startups and companies gain access that extends beyond funding, providing local market insights, strategic partners, business networks, and go-to-market opportunities to navigate, enter, and scale across ASEAN markets.
Bayu Seto, Partner at Living Lab Ventures, explained, “Japan and Southeast Asia have built strong economic ties over several decades. This relationship provides an important foundation for further collaboration among startups, corporations, investors, and businesses across Japan and Southeast Asia. As the ASEAN economy becomes increasingly integrated, we see the importance of strengthening the connection between international capital and growth opportunities across Southeast Asia. This not only serves as a catalyst for investment, but also creates broader opportunities for companies to access technology, innovation, expertise, and markets across ASEAN. LLV seeks to connect global capital, businesses, and innovation with high-potential investment and growth opportunities in Southeast Asia.”
For companies pursuing cross-border expansion, funding is one part of the process. Understanding local market dynamics, finding the right partners, navigating the business environment, and accessing regional networks remain vital to achieving sustainable growth. Through this approach, LLV combines investment with strategic collaboration to help companies understand new markets and gain access to market-entry opportunities, partnerships, and business development across the region. LLV’s cross-border network also connects companies with stakeholders and opportunities that can support their business expansion.
Based in Indonesia, LLV is supported by an integrated ecosystem in BSD City that enables startups, corporations, investors, and technology partners to interact and explore the application of innovative solutions in the Indonesian market. This approach allows companies to gain first-hand insights into the market and develop solutions suited to local needs before moving on to validation, commercial partnerships, and regional expansion. (*)
About Living Lab Ventures
Living Lab Ventures (LLV) is Sinar Mas Land's corporate venture capital for the agnostic sector in Southeast Asia. The company provides funding, expertise, services, support and an ecosystem focused on entrepreneurs in building companies to the global arena. LLV facilitates startups in a sustainable manner through three main pillars, namely Investment, Advisory & Market Access, and Global Partnership.
As a catalyst for urban transformation in Indonesia, LLV's mission is to drive economic growth, accelerate digital transformation, and expand global reach. LLV is committed to creating a sustainable ecosystem where businesses can grow and the industrial sector continues to grow.
Positioning itself as Indonesia's gateway for global companies, LLV is strategically located in BSD City, a dynamic area full of opportunities. LLV helps global companies expand into Indonesia through innovative approaches and tangible implementation of its ecosystem. By leveraging BSD City's strategic assets and extensive network, LLV has made the area a premier destination for global businesses. This transformation boosts the economy, attracts more visitors, creates jobs, and makes BSD City aleading international hub.
In contrast to companies Venture Capital Traditionally, LLV offers more than just financial investments, and invests in globally minded businesses, fostering high-impact companies with broad expertise and ecosystem. By supporting a diverse portfolio in the fields of technology, healthcare, and Renewable Energy, LLV ensures sustainable economic value and positions Indonesia as the next global enterprise hub. For more information, visit http://livinglab.ventures/.
For more information contact:
Quinta Binar Resista
Head of Public Relations Living Lab Ventures
Tel : 021- 50 368 368
E-mail : [email protected]

August 27, 2026
BSD City, August 27, 2026 – Demographic shifts and growing public awareness of health are driving changes in healthcare and wellness services across Southeast Asia. The World Health Organization (WHO) projects that the proportion of people aged 60 and above in Southeast Asia will nearly double, from 11.3% in 2024 to 20.9% by 2050. This demographic shift is further increasing the need for more integrated and patient-centric healthcare systems, with services spanning the full health journey, from prevention and early detection to treatment, rehabilitation, and long-term care.
In response to these opportunities, Living Lab Ventures (LLV), Sinar Mas Land’s corporate venture capital and fund management platform, together with Spiral Ventures as co-general partners, has invested in Bumame and TWO Inc. through the Japan Thematic Fund (JTF). The investments reflect JTF’s strategy to foster cross-border innovation between Japan and Indonesia by supporting companies that strengthen the healthcare and wellness ecosystem. Beyond providing capital, the program also gives portfolio companies access to strategic networks, corporate partnerships, and market expansion opportunities across Indonesia and Southeast Asia.
Japan Thematic Fund Drives Healthcare Collaboration Between Japan and Indonesia
Bayu Seto, Partner at Living Lab Ventures and Executive Manager of Japan Thematic Fund, said, “JTF was established to bridge Japan’s capabilities and innovation with growth opportunities in Indonesia through partnerships that create long-term value for both countries. Our investments in Bumame and TWO Inc. reflect this approach, where we are not only supporting business growth but also creating opportunities for the exchange of technology, expertise, and networks to strengthen more preventive, personalized, and integrated healthcare solutions. Moving forward, we aim to expand cross-border collaborations that connect the strengths of Japanese and Indonesian businesses while driving relevant and highly competitive innovations for the Southeast Asian market.”
As the healthcare sector increasingly shifts toward prevention, personalization, and integrated services, JTF invests in companies with complementary capabilities to help build a more comprehensive healthcare ecosystem, spanning prevention through long-term healthcare services. In this context, Bumame has emerged as a leading integrated healthcare provider in Indonesia, offering diagnostic services, clinical laboratories, medical check-ups, home healthcare, digital health solutions, and various preventive healthcare programs.
James Andrew Wihardja, CEO of Bumame, said, “This investment marks an important step for Bumame in expanding the healthcare services we have built, not only by increasing our capacity but also by developing solutions that are increasingly integrated and accessible. We see our partnership with JTF as an opportunity to combine our technology capabilities and understanding of the Indonesian market with the global network and perspectives of our partners, with the hope of accelerating innovation and reaching more people who need access to international-standard healthcare.”
This approach is also reflected in the investment in TWO Inc., the Japanese company behind the 2foods brand, which develops functional food products based on nutritional science, consumer research, and product innovation. While Bumame strengthens access to healthcare services, TWO Inc. complements this approach through prevention that begins with daily nutrition and lifestyle choices. Leveraging Japan’s experience in food innovation and longevity, TWO Inc. has the opportunity to deliver solutions that are relevant to consumer needs in Indonesia and Southeast Asia.
Yoshikazu Azuma, CEO of Tokyo’s 2foods, added, “Indonesia is a highly attractive market for TWO as changing lifestyles and growing health awareness are creating opportunities for innovation in food and wellness. Our partnership with JTF gives us an opportunity to bring the experience and approaches we have developed in Japan to a broader market while learning from the needs of Indonesian consumers. We see this collaboration as a first step toward building a wellness business that can grow from Indonesia into markets across Southeast Asia.”
D-HUB SEZ Supports the Development of the Healthcare and Technology Ecosystem
JTF is part of LLV’s long-term mission to strengthen BSD City as an ecosystem for digital innovation and smart city development in Indonesia. With Sinar Mas Land’s business network across real estate, digital technology, and community development, LLV can support portfolio companies in testing and developing solutions, scaling their businesses, and building partnerships with corporations in both Indonesia and Japan. Together with Spiral Ventures, LLV continues to drive cross-border collaboration connecting Japanese innovation with growth opportunities across Southeast Asia, while creating space for new solutions and broader economic opportunities to emerge.
The investments are also aligned with the development of the Banten Special Economic Zone (SEZ) for Education, Technology, and Health (ETKI Banten), also known as D-HUB SEZ in BSD City, which focuses on education, healthcare, digital technology, and the creative economy. The zone strengthens connectivity among healthcare providers, technology companies, startups, research institutions, investors, and industry partners within a collaborative environment.
More broadly, the connectivity between LLV’s business network, JTF, and the D-HUB SEZ ecosystem is expected to accelerate the development of innovative healthcare solutions while creating opportunities for cross-border collaboration that brings technology solutions and expertise from Japan, as well as global networks, into the Indonesian market.

